Frequently asked questions
How do i become a wholesale customer?
You can complete our Initial Order Form and either email or mail it in.
Is there an order minimum?
There is no minimum for ordering although any orders under $200 will incur a $6.95 shipping surcharge. You also must order items in multiples of 5 (ex. 5, 10, 15, ).
What's the easiest way to place an order?
You can access all of our updated order forms here. You can save the fillable PDF on your computer, fill it in and then email, fax or call, whichever is easiest for you.
How fast will my seeds ship?
Your seeds will ship within 1-2 business days of your order being processed. If we have an email on file for your account, you will be emailed a sales invoice with tracking information.
Can I customize my order?
Yes! Using our Custom Order Form you can choose whichever varieties you like, in whichever quantity you would like as long as they are in multiples of 5 (ex. 5, 10, 15, ).
What's my log in information?
You no longer have to remember log in information! You can access all of the forms you need at any time by clicking here.
How much do your seed packets cost?
We have two pricing options available. If you choose to go with our Outright Program, price per packet is $1.18 each, with no option to return at the end of the season. If you choose to go with our Guaranteed Program, price per packet is $1.77, with allows you to return any unsold seed (up to 50% of your total purchase) for a 90% credit towards the next season (deadline to return seed is October 15th. To read more about these options, you can click here.
Do you ship to internationally?
We ship within the US and Canada.
How much does shipping cost?
Orders shipping within the contiguous US ship free over $200, anything under will incur a $6.95 shipping fee. Free shipping does not apply to HI, AK, PR, GU, MP, AS, VI and Canada. Please call for shipping costs.
What about shipping to Canada?
We ship all orders FedEx International Economy, with FedEx as the broker. For orders under $1,000, you will be charged the exact cost of shipping, and we will collect the fees and taxes from you, which will allow quicker handling of your order. This includes a $28 fee from the Canadian inspection agencies and 5% GST. For orders over $1,000 shipping is free, but we will still collect the 5% GST and $28 import fee. Orders typically take up to two weeks for delivery. Postal Service: You may request Postal Service when you place your order, which does not cover any additional brokerage fees or taxes; you are responsible for them, and orders shipped this way typically take 1-3 weeks for delivery. Taxes, Duties and Brokerage Fees: In placing an order with us, you agree to cover any tariffs that are charged by the Canadian government related to the delivery of your order. In some instances, the shipping courier may require that all applicable taxes are paid before the package is delivered. If your package is returned to HMOS, you will be subject to charges to cover any unpaid tariff fees on returned or undeliverable shipments.
How do I pay for my order?
You can call us with credit card information Monday through Friday 9am until 5pm ET (866) 735 4454, option 4. You can also apply for credit terms with us. In order to request a Credit Application, please email : email@example.com. You can also mail us a check to the below address:
High Mowing Organic Seeds
76 Quarry Rd
Wolcott, VT 05680
Can I expedite my order?
In order to expedite, please give us a call (866) 735 4454, option 4, and we will do our best to accommodate your request.
What if there is a problem with my order?
You can either email us at firstname.lastname@example.org or give us a call at (866) 735 4454, option 4.